Terms & Conditions

Last updated on: July 1st, 2022

Your Acceptance

  • By using our Website, you confirm that you accept these Terms and agree to comply with them.
  • If you log in via third-party platforms, these Terms will still apply when you reach our Website.

Accessing Our Website

  • You are responsible for arranging access to the Website and bearing any associated costs.
  • We do not guarantee uninterrupted availability of the Website and may suspend or discontinue it at any time.

Your Account and Password

  • You must be 18 or have parental/guardian consent to register.
  • Keep your login credentials confidential. We reserve the right to disable accounts for security or legal violations.
  • Report unauthorized access immediately to our support team.

Conditions of Use

You may use the Website to:

  • Explore Qwetu and Qejani Residences as a guest user.
  • Inquire or request building tours through our chatbot or contact center.
  • Register and enter into a Tenancy Agreement after booking a unit.

You must not:

  • Post or share harmful, unlawful, or misleading content.
  • Impersonate others or breach intellectual property rights.
  • Transmit malware or use scraping tools.
  • Violate any law or facilitate misuse of the Website.

Prices and Payments

  • Prices are in Kenya Shillings and are subject to change.
  • Errors in pricing may be corrected before confirmation of bookings.
  • Refunds follow guidelines in the Tenancy Agreement.

Limitation of Liability

  • We disclaim liability for accuracy or reliability of Website content.
  • We are not responsible for third-party links or outages.

Intellectual Property

All intellectual property on this Website belongs to Acorn Management Services Limited or is licensed to us. Do not use for commercial purposes without permission.

Third-Party Links

We are not responsible for content on linked websites. Please review their terms and privacy policies separately.

Changes to the Terms

We may revise these terms without notice. You are encouraged to review this page regularly to stay informed of changes.

Complaints and Questions

For inquiries or to report violations, please contact us at care@qwetu.co.ke or call 0800 730 333.

Governing Law

These Terms are governed by the laws of Kenya. All disputes shall be resolved in Kenyan courts.