Privacy Policy

We are committed to respecting and ensuring the security and privacy of all user data (“Personal Data”) in accordance with the Data Protection Act, 2019 of the Laws of Kenya and any other regulations issued from time to time.

1. Acceptance

1. By accessing the Website and registering as a Tenant at Qwetu and Qejani Student Residences, you agree to be bound by this Privacy Policy.
2. You expressly consent to the use and disclosure of your Personal Data as described in this policy.
3. This Website is not intended for individuals under 18 unless approved by a parent or guardian.

2. Data Collection

We may collect, process, store, and use the following types of Personal Data:

• Contact Data: Email, postal address, telephone number.
• Identity Data: Names, ID/passport number, date of birth, gender.
• Educational Data: Institution details, course enrolled, confirmation.
• Technical Data: IP address, login data, browser info, device info.

We do not collect sensitive data such as race, religion, health, or biometric data.

3. Use and Purpose of Personal Data

• Fulfill tenancy obligations
• Provide information regarding your tenancy and inquiries
• Share updates and marketing communications
• Respond to queries and complaints
• Comply with legal obligations
• Conduct statistical and analytical research

4. Sharing and Disclosure

Your Personal Data may be shared with affiliates or third-party service providers when legally permitted or with your consent.

5. Keeping Your Data Updated

Please keep us informed of any changes to your Personal Data to ensure accuracy.

6. Third-party Links

We are not responsible for the privacy practices of third-party websites linked on our Website. Please review their policies when visiting.

7. Data Retention and Disposal

We will retain your data as long as required by the Tenancy Agreement. We ensure safe storage and secure disposal.

8. Cookies

We use cookies to enhance user experience. Disabling cookies may affect Website functionality. No personal data is stored in cookies.

9. Marketing Communication

We may use your data to inform you about services or offers that may interest you.

10. Complaints and Contact

For any questions or to exercise your data rights, contact us at care@qwetu.co.ke.

11. Changes to the Privacy Policy

We may update this policy from time to time. Continued use of our Website after updates constitutes your acceptance of those changes.